Shipping & Handling
The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers. However, because we work with a number of different suppliers, our shipping and handling times can vary and we are therefore unable to offer next-day delivery.
Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouses to the destination. For US-based deliveries we use e-packet, a US postal service product, which typically takes 7-14 days. For other international deliveries the shipping time may vary. Rest assured your product is on its way!
Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.